Premium Services

Every player of the MMORPG Juggernaut might order one of our Premium Services. To order a Premium Service, please contact us via our Support Portal, which you can reach at  http://support.mailrugames.com. Here you can send us a ticket with the subject "Premium Service", in which we would like to ask you to tell which Premium Service you would like to acquire, with all the required information, as detailed as possible.

Legendary Avatars

Legendary Avatars are unique pictures that depict your in-game character and show up in the game on the character information page instead of the usual game graphics.You can state your wishes on how the image should be drawn and follow its progress throughout all stages of its creation. To complete the package and make it round, you will also receive a unique character story, if you wish based on your own ideas.The image’s compliance with the concept of the game is an absolute condition when placing an order.




Pricing:
Cost of a Legendary Avatar picture and its integration: 1000  Diamonds
Flash animation of the avatar: +500  Diamonds
Additional background sound: +500  Diamonds
Approximate processing time: 14 working days(after receipt of payment for the service)


Individual Avatars

Every player might also purchase an Individual Avatar at any time; this Individual Avatar will be permanently available to use for you at the Barber Shop. Together with you profile picture you do also receive a character portrait.
  
Pricing:
Cost of an Individual Avatar and its integration: 349  Diamonds
Approximate processing time: 14 working days (after receipt of payment for the service)
 
 
Legendary Clan Crests
Any clan can order its personal unique Clan Crest. Our specialists will develop the design of the crest, or the client’s clan may provide basic ideas for it. The Clan Crest will be displayed in clan information.
  

Pricing:
Cost of a Legendary Clan Crest and its integration: 999  Diamonds
Flash animation of the crest: +500  Diamonds
Additional background sound: +500  Diamonds
Approximate processing time: 14 working days(after receipt of payment for the service)



Clan Avatars

Every clan might order a personal Clan Avatar. This avatar will be developed by our artists, or you might hand in your ideas as a basis. This set of two Avatars, a female and a male one, will be available for all your clan members.
  
Pricing:
Cost of a Clan Avatar Set and its integration: 649  Diamonds
Approximate processing time: 14 working days (after receipt of payment for the service)
 
 
Item Recovery

Through this service only items that were sold to the shop, discarded, or removed from the game in some other way can be recovered. Items that were transferred to other players; i.e. that are in the game, are restored by Inquisitors free of charge. Lost items are restored the way they were. Items that were lost as a result of wear and tear are not restored. Elixirs and other consumables are restored in the quantities in which they were lost.

Pricing:
50  Diamonds for recovery service, plus 10  Diamonds for each restored item.
Approximate processing time: 3 working days(after receipt of payment for the service)



Recovery of Clan Properties

You can use this service to restore clan points and all resources that were earned during the period your association was in existence. Keep in mind, the number of points restored depends on information taken arbitrarily during the week before the disbanding of the clan. Information on points earned at the exact moment the clan is disbanded is not taken into consideration! This service also helps you restore buildings in the clan estate.

Pricing:
100  Diamonds for recovery service, plus 30  Diamonds for each type of item including clan points.
Approximate processing time: 5 working days (after receipt of payment for the service)



Change of Clan names or -icons

This service is pretty much self-explanatory. However the Administration may refuse to provide these services, if the name or icon does not comply with the concept and spirit of the game.

Pricing:
Icon change: 100  Diamonds
Name change: 100  Diamonds
Approximate processing time: 3 working days (after receipt of payment for the service)



Change of Character nickname or -gender

The character's nickname can be replaced  with any other name not yet used in the game. If your character's gender is changed, a new appearance is chosen at random and cannot be replaced afterwards.

Pricing:
Nickname change: 100  Diamonds
Gender change: 100  Diamonds
Approximate processing time: 3 working days (after receipt of payment for the service)



Personalized in-game chat messages

If you want to congratulate one of your friends, send greetings or a declaration of love for the whole world to see, we offer you the opportunity to do this through the general game chat. Your message can be displayed in different colours. It can use various «tags» and standard «emoticons» from the game.
 

The minimum interval between messages is 15 minutes. The maximum message length is 500 characters.
 
Note: Advertising in chat is prohibited. The customer must specify the time of the first message, the time interval between messages, text and design, and the desired number of repetitions. If the message is to be published on a weekend or a holiday, the order must be placed at least three working days before the desired date.


Pricing:
30  Diamonds including three repetitions of your message at set intervals
+10  Diamonds for each further repetition of your message
Approximate processing time: 3 working days (after receipt of payment for the service)



Unique gifts

If you want to surprise your friend or loved one with a unique gift, now you have the opportunity! You can order your own gift with a unique picture on one of the set backgrounds (grey, green, blue, violet or red). These gifts are special in that they last forever (they do not disappear from the character information section). What’s more, you can not only give them to your comrades, but to members of the other faction also!
 
Note: the gifts ordered should «fit in» with the concept of the game (no modern items: cars, space ships, telephones etc.).

Pricing:
One copy of a unique gift, with the possibility of transfer to the other faction, ever lasting: 100  Diamonds
Additional 5 copies of the same gift: 100  Diamonds
Ten copies of a unique gift (life span 180 days), with the possibility of sending to the other faction: 100  Diamonds
Approximate processing time: 7 working days (after receipt of payment for the service)



Faction Transfer

A transfer to the other faction can be carried out at any level. The character is fully transferred, including all items in the faction warehouse, etc.

Attention: When your character is transferred to the opposite faction, all quests with the status «started»" will be deleted. If the character is in a clan, he/she is automatically expelled from it. If a character is married, they will have to divorce, or both spouses will have to change faction. If only one spouse changes faction, the marriage is automatically dissolved.

If the character has a unique avatar, questions of re-design will be discussed individually. The Administration has the right to refuse a faction change if no valid reason is given.

Pricing:
200  Diamonds
+500  Diamonds for legendary character redesign (if necessary)
Approximate processing time: 3 working days (after receipt of payment for the service)



Unique Wedding Rings

If you want the rings that you exchange with your other half at your wedding to be truly unique and beautiful, order them from the talented jewellers of Haradan! You will not find jewels like this anywhere else! You will receive an exclusive wedding set, consisting of a man’s ring and a woman’s ring.

Pricing:
300  Diamonds
Approximate processing time: 7 working days (after receipt of payment for the service)